Privacy

O’Leary’s Lissarda Privacy Statement

This Privacy Statement informs you of our policies regarding the collection, use and disclosure of personal data when you apply for employment or engage us to provide goods and services and the choices you have associated with that data.
O’Leary’s Lissarda is committed to ensuring that your privacy as a valued customer is protected. This statement sets out the basis on which any personal data we collect from and about you will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Contact details; if you would like to contact us with any queries or comments in relation to your personal data, please:
Send an e-mail to privacv@olearylissarda.ie:
Send a letter to O’Leary’s Lissarda:
Lissarda, Macroom Co. Cork
Call us on: +353 (0) 21 7336146:

Definitions;
Personal Data – Data which relates to a living individual who can be identified from the data or from the data when combined with other information likely to come into the possession of the data controller
Data Processing – Any action performed on data, including but not limited to; obtaining, recording, holding, organizing, adapting, updating, retrieving, consulting, disclosing, combining, erasing, blocking or destroying.
Data Subject – Any individual who is the subject of personal data.
Data Controller – An individual or organization that determines the purpose of personal data processing and the manner, in which it is processed,
Data Processor – An individual or organization which processes data on behalf of and with instruction from the Data Controller.

Data we collect and process
We will collect and process the following data about you:
Information you give us
This is information about you that you give us by corresponding with us by phone, e-mail or otherwise. It includes the information you supply us with when you engage us to supply goods and provide services or apply for a job. The information you give us may include, but is not limited to, your name, address, e-mail address, phone numbers, cv and job details,  financial and credit card information, pps number and Revenue details, bills, photograph, passport, driving license or other identification documents, vehicle information, ‘live chat’ records, purchase history,  medical records, cctv footage etc.
Information we collect about you
Depending on the circumstances, we might also obtain personal data about you from other sources such as government and regulatory authorities, business partners, financial service providers, etc.
You are not obliged to provide us with your personal information. However, if you do not, we might not be able to supply the goods and provide the services you have requested of us.
Why we process your data
We process your data in order  to assist us in the operation of our business and to comply with legal and regulatory obligations to which we are subject, to ensure we provide you with the best goods and services possible that you have requested of us or to take steps at your request prior to undertaking to provide goods and services for you, because you have consented to our processing of your data or for the purposes of our legitimate interest to conduct our business in a commercial and responsible manner, such as quality assurance and training or to inform you of changes to our goods and services or to provide you with information about other goods and services we offer, or to protect your or  our vital interests, or to enter a contract with us to provide goods or services

How we use your data
We gather and use your information to:
• manage our everyday business needs including human resources, payroll purposes and health & safety also to  allow us to provide you with the goods or services you request from us;
• comply with legal obligations we might be subject to (such as anti-¬money laundering);
• provide you with information or news  about other goods or services we offer that are similar to those you have already requested of us or enquired about;
• to notify you of changes to our goods and services;
• to monitor and improve the quality of our goods and services;
• to provide customer support including but not limited to safety incidents or product recalls
• to allow you to participate in events or promotions organized by us or our partners;
• to allow you to participate in interactive features of our goods and services when you choose to do so.
Who we share your data with
We may share your information with agents, contractors or partners of O’Leary’s Lissarda in connection with goods or services that these individuals or entities supply or perform for or with O’Leary’s Lissarda. These include but are not limited to manufacturers and distributors, providers of IT services, archiving services, third party experts, accountants, solicitors and financial services, external auditors, security and administration services, roadside assistance and customer contact centres, motor assessors, warranty, insurance and car hire companies.
We may disclose or share your data in order to comply with any legal obligation.
Our agents, contractors or partners are restricted from using your data in any way other than to provide services for O’Leary’s Lissarda. O’Leary’s Lissarda requires that all such agents, contractors or partners enter into contractual guarantees to observe security and privacy obligations as least as stringent as those set forth in this privacy statement.

Data security
We take our data security responsibilities seriously, employing the most appropriate physical and technical measures, including staff training and awareness. We will never lease or sell your personal information to third parties. We review our data security measures and procedures regularly. Unfortunately, the transmission of information by means of the internet, including through e¬mail, is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or from us by means of e-mail and any such transmission is at your own risk.
Data retention
It is our aim to hold your data only for as long as necessary. Unless otherwise required under applicable law, we only store your data generally for a period of no less than six years. Save in exceptional circumstances CCTV footage is normally retained for up to 60 days unless required to verify, investigate, or review incident reports or other legitimate business interest.
Marketing
We may contact you by mail, email and telephone about our goods and services and other events involving or relating to O’Leary’s Lissarda which may be of interest to you. You have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, please send us an email to privacy@olearylissarda.ie with a header that says “Unsubscribe”.
Where we store your information
We might store your information in different places. Physical files are stored in our offices and our archives. Electronic files are stored on our secure servers and in the cloud. Whenever we transfer your data, we will ensure appropriate safeguards are in place.
What are your rights?
As a resident of the EU you have certain data protection rights, O’Leary’s Lissarda aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your personal data.
In certain circumstances you have the right to request that we:
• inform you whether we process your data, provide you with details relating to our processing, and with a copy of your data;
• rectify any inaccurate data we might have about you without undue delay;
• complete any incomplete data about you;
• erase your personal data without undue delay,
• are restricted from processing your data;
• furnish you with the personal data which you provided to us in a structured, commonly used and machine readable format;
We will take all reasonable steps to verify your identity before processing any such request.
Exemptions to Access Requests
In certain circumstances there are exemptions to an individual’s right of access to personal data. These exceptions include but are not limited to;
• Where access to data may impede an investigation
• Where the data concerns an estimate of damages or compensation.
• Where the data is subject to legal privilege
•  Where the data is held as back up data.
• Where access to data may harm the health of the data subject.
• Where the data contains the confidential opinion expressed by a third party about the data subject
• Where access to the data would involve disproportionate effort on the part of O’Leary’s Lissarda
• Where supplying data would result in disclosure of personal information about another individual.
Where we process your data solely on the basis of your consent, you are entitled to withdraw your consent at any time. This will not affect the lawfulness of our processing before the withdrawal. If you wish to exercise this right, please send us an email to privacy@olearylissarda.ie with a header that says “Unsubscribe”.
You also have the right to lodge a complaint with the Data Protection Commissioner at any time.
The exercise of your rights might be subject to certain conditions prescribed by law and we might require further information from you before we can respond to your request.
You may exercise your rights by contacting us at the addresses or e-mail address provided above, we will endeavor to respond to your request within a month.
Changes to statement
We may update this privacy statement from time to time and will publish such updated version on our website, as appropriate.

ABOUT O’LEARY’S LISSARDA
At O’Leary’s Lissarda VW dealership we deliver excellent new and used sales and service on all models, tailored to your individual business needs, every time. That means investing time, resources and training getting to know your requirements; understanding that we are your first port of call when you need advice and assistance on all motoring matters.
At O’Leary’s Lissarda Spar store and CIRCLE K forecourt we deliver quality fresh food and trusted fuel 17.5 hrs. per day 364 days pa. This means investing time, resources and training to respond to your requirements, understanding that we are your first port of call whether you need supplies and fuel for yourself, your family or your vehicle.